Phone Iceland Trent Vale on their main customer enquiries contact number c01782 937 054 for enquiries about the supermarket’s returns policy if you are unhappy with the quality of any groceries or frozen food item.
About Iceland Supermarket
Iceland is a British supermarket chain that focuses on the sale of frozen food, from vegetables to pre-prepared ready meals. However, the store also sells non-frozen grocery items such as meat and dairy produce in branches across the country. Iceland also offers an online shopping service where customers can receive free home delivery on any purchase over £20 in value.
Customer Enquiries Contact Number – 01782 937 054
Call Iceland Trent Vale on their customer enquiries telephone number 01782 937 054 for any problems regarding a recent purchase made from the supermarket. For instance, if you have bought a food item that is not fit for consumption then you should inform the supermarket representative as soon as possible so that you can receive a refund. Alternatively, if you would like to return an item but have lost your receipt as a proof of purchase then you can contact the Trent Vale representative to discuss the possibility of an in-store exchange. Online shopping customers whose goods are being delivered from the Trent Vale store can also get in touch for change their delivery slot or to cancel their basket all together. You can also ask the Iceland advisor about any on-going sales before your visit or even how to redeem a promotional coupon as part of a deal. Callers can also ask for a stock check to make sure they can get every item on their shopping list before their visit to the Trent Vale supermarket.
Call Costs and Contact Hours
The Trent Vale Iceland uses a local rate contact number that charges callers the same standard per-minute rate as any other geographical call from a UK mobile or landline telephone. The helpline is available to be contacted during the store’s opening hours of 8am-9pn Monday to Saturday and 10am-4pm on Sundays.
UK Customer Care Centre – 0800 328 0800
Call the UK-wide customer care team on their freephone telephone number 0800 328 0800 if you would like help when applying for an Iceland bonus card. Alternatively, you can use the UK customer care helpline report a lost or stolen card before a replacement can be sent to your home address. If you are unhappy with the service you have received during a recent visit to any of the UK’s Iceland stores or with the conduct of a specific member of staff then you should register a formal complaint with the company on the above number.
Visit the Store in Person
If you have been unable to contact an Iceland representative over the phone then you can make an enquires at the customer service desk during your next visit to the Trent Vale store: Iceland, Springfields Retail Park, Newcastle Road, Stoke on Trent, ST4 6PD, United Kingdom.