East Midlands Trains contact number: 03457 125 678

Phone East Midlands Trains on their customer care contact number 03457 125 678 to book a ticket, to get their latest railway timetable and to complain about a delayed train.


East Midlands Trains operates a large proportion of the rail network in the area as well as operating some northerly services towards Yorkshire. Customers can phone their general enquiries phone number 03457 125 678 for latest timetable information and train times, this helping you to plan ahead in the event of any delays to your journey. Furthermore you can phone this helpline to book a ticket using your card details over the phone, where you can also renew weekly and seasonal tickets. Similarly you can dial this number to check if they are offering any special promotional rates and to check if you are suitable for a particular railcard which renders you eligible for discounts. You should also call this helpline to make a complaint about a delayed train if East Midlands Trains was responsible, where you can also voice your dissatisfaction about overcrowding and mistreatment by one of their staff members. Please note that you will also be able to claim compensation against the cost of your ticket by calling this number if your train was delayed by a certain length of time or cancelled.

Calling the East Midlands Trains customer care phone number 03457 125 678 will cost you the same as making a call for the same amount of time to 01 and 02 area code contact numbers. Therefore you will pay your provider an access charge as well as a per-minute rate which is wholly dependent on when you make the call, however if you have free inclusive minutes on your tariff you will be able to phone East Midlands Trains for free as these can be used when dialling national 03 numbers.

 

Write to East Midlands Trains

If you would prefer to have a record of your correspondance with East Midlands Trains in writing you can send emails to getintouch@eastmidlandstrains.co.uk, Tweets to their customer service helpdesk on Twitter via @EMTrains or by sending a letter directly to their head office postal address:

Freepost RTCT-GCYU-TLSK,
Customer Relations,
East Midlands Trains,
Derby,
DE24 8HG,
United Kingdom.